Identification of Customers Satisfaction with Popular Online Shopping Apps in Saudi Arabia Using Sentiment Analysis and Topic modelling

Nada Ali Hakami. Identification of Customers Satisfaction with Popular Online Shopping Apps in Saudi Arabia Using Sentiment Analysis and Topic modelling. In Proceedings of the 2023 7th International Conference on E-Commerce, E-Business and E-Government, ICEEG 2023, Plymouth, United Kingdom, April 27-29, 2023. pages 1-11, ACM, 2023. [doi]

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