User Insights for Better and More Inclusive Online Public Services: A Survey Study

Till Halbach, Kristin Skeide Fuglerud, Mikael Snaprud. User Insights for Better and More Inclusive Online Public Services: A Survey Study. In Ilaria Garofolo, Giulia Bencini, Alberto Arenghi, editors, Transforming our World through Universal Design for Human Development - Proceedings of the Sixth International Conference on Universal Design (UD 2022), Brescia, Italy, 7 - 9 September 2022. Volume 297 of Studies in Health Technology and Informatics, pages 36-43, IOS Press, 2022. [doi]

@inproceedings{HalbachFS22,
  title = {User Insights for Better and More Inclusive Online Public Services: A Survey Study},
  author = {Till Halbach and Kristin Skeide Fuglerud and Mikael Snaprud},
  year = {2022},
  doi = {10.3233/SHTI220818},
  url = {https://doi.org/10.3233/SHTI220818},
  researchr = {https://researchr.org/publication/HalbachFS22},
  cites = {0},
  citedby = {0},
  pages = {36-43},
  booktitle = {Transforming our World through Universal Design for Human Development - Proceedings of the Sixth International Conference on Universal Design (UD 2022), Brescia, Italy, 7 - 9 September 2022},
  editor = {Ilaria Garofolo and Giulia Bencini and Alberto Arenghi},
  volume = {297},
  series = {Studies in Health Technology and Informatics},
  publisher = {IOS Press},
  isbn = {978-1-64368-305-8},
}