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Unterstützung von IT Service Management-Prozessen in Multi-Domain-Umgebungen

Matthias K. Hamm, Andreas Hanemann, Karin Schauerhammer, Klaus Ullmann, Mark Yampolskiy. Unterstützung von IT Service Management-Prozessen in Multi-Domain-Umgebungen. In Paul Müller, Bernhard Neumair, Gabi Dreo Rodosek, editors, 1. DFN-Forum Kommunikationstechnologien: Verteilte Systeme im Wissenschaftsbereich, 28.05. - 29.05.2008 in Kaiserslautern. Volume 130 of LNI, pages 23-34, GI, 2008.

Authors

Matthias K. Hamm

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Andreas Hanemann

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Karin Schauerhammer

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Klaus Ullmann

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Mark Yampolskiy

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