Vicki L. Hanson, John T. Richards. Achieving a more usable World Wide Web. Behaviour & IT, 24(3):231-246, 2005. [doi]
@article{HansonR05,
title = {Achieving a more usable World Wide Web},
author = {Vicki L. Hanson and John T. Richards},
year = {2005},
doi = {10.1080/01449290412331327465},
url = {http://dx.doi.org/10.1080/01449290412331327465},
researchr = {https://researchr.org/publication/HansonR05},
cites = {0},
citedby = {0},
journal = {Behaviour & IT},
volume = {24},
number = {3},
pages = {231-246},
}