Improving efficiency of service systems by performing a part of the service without the customer's presence

Gabi Hanukov. Improving efficiency of service systems by performing a part of the service without the customer's presence. European Journal of Operational Research, 302(2):606-620, 2022. [doi]

@article{Hanukov22,
  title = {Improving efficiency of service systems by performing a part of the service without the customer's presence},
  author = {Gabi Hanukov},
  year = {2022},
  doi = {10.1016/j.ejor.2022.01.045},
  url = {https://doi.org/10.1016/j.ejor.2022.01.045},
  researchr = {https://researchr.org/publication/Hanukov22},
  cites = {0},
  citedby = {0},
  journal = {European Journal of Operational Research},
  volume = {302},
  number = {2},
  pages = {606-620},
}