Diane Harley, Jonathan Henke. Toward an Effective Understanding of Website Users: Advantages and Pitfalls of Linking Transaction Log Analyses and Online Surveys. D-Lib Magazine, 13(3/4), 2007. [doi]
@article{HarleyH07,
title = {Toward an Effective Understanding of Website Users: Advantages and Pitfalls of Linking Transaction Log Analyses and Online Surveys},
author = {Diane Harley and Jonathan Henke},
year = {2007},
doi = {10.1045/march1007-harley},
url = {http://dx.doi.org/10.1045/march1007-harley},
researchr = {https://researchr.org/publication/HarleyH07},
cites = {0},
citedby = {0},
journal = {D-Lib Magazine},
volume = {13},
number = {3/4},
}