Mike Hart, Peter Byrne. Using e-Government to Improve the Quality of Local Authority Services. In Dan Remenyi, editor, 5th European Conference on e-Government University of Antwerp, Belgium, 16-17 June 2005. pages 213-222, Academic Conferences Limited, Reading, UK, 2005.
@inproceedings{HartB05, title = {Using e-Government to Improve the Quality of Local Authority Services}, author = {Mike Hart and Peter Byrne}, year = {2005}, tags = {e-science}, researchr = {https://researchr.org/publication/HartB05}, cites = {0}, citedby = {0}, pages = {213-222}, booktitle = {5th European Conference on e-Government University of Antwerp, Belgium, 16-17 June 2005}, editor = {Dan Remenyi}, publisher = {Academic Conferences Limited, Reading, UK}, isbn = {1-905305-01-X}, }