Paul K. Harten Jr.. Response Times in Level-Structured Systems. ACM Trans. Comput. Syst., 5(3):232-248, 1987. [doi]
@article{Harten87, title = {Response Times in Level-Structured Systems}, author = {Paul K. Harten Jr.}, year = {1987}, doi = {10.1145/24068.24069}, url = {http://doi.acm.org/10.1145/24068.24069}, researchr = {https://researchr.org/publication/Harten87}, cites = {0}, citedby = {0}, journal = {ACM Trans. Comput. Syst.}, volume = {5}, number = {3}, pages = {232-248}, }