Barbara Hayes-Roth, M. Vaughan Johnson Jr., Robert van Gent, Keith Wescourt. Staffing the Web with Interactive Characters. Communications of the ACM, 42(3):103-105, 1999. [doi]
@article{Hayes-RothJGW99,
title = {Staffing the Web with Interactive Characters},
author = {Barbara Hayes-Roth and M. Vaughan Johnson Jr. and Robert van Gent and Keith Wescourt},
year = {1999},
doi = {10.1145/295685.295887},
url = {http://doi.acm.org/10.1145/295685.295887},
researchr = {https://researchr.org/publication/Hayes-RothJGW99},
cites = {0},
citedby = {0},
journal = {Communications of the ACM},
volume = {42},
number = {3},
pages = {103-105},
}