Richard D. Hays. It Performance Turnaround: The Outsourcing Alternative. IS Management, 15(1):1-4, 1998. [doi]
@article{Hays98, title = {It Performance Turnaround: The Outsourcing Alternative}, author = {Richard D. Hays}, year = {1998}, doi = {10.1201/1078/43183.15.1.19980101/31109.14}, url = {http://dx.doi.org/10.1201/1078/43183.15.1.19980101/31109.14}, researchr = {https://researchr.org/publication/Hays98}, cites = {0}, citedby = {0}, journal = {IS Management}, volume = {15}, number = {1}, pages = {1-4}, }