Why and how can human-related measures support software development processes?

Orit Hazzan, Irit Hadar. Why and how can human-related measures support software development processes?. Journal of Systems and Software, 81(7):1248-1252, 2008. [doi]

@article{HazzanH08,
  title = {Why and how can human-related measures support software development processes?},
  author = {Orit Hazzan and Irit Hadar},
  year = {2008},
  doi = {10.1016/j.jss.2008.01.037},
  url = {http://dx.doi.org/10.1016/j.jss.2008.01.037},
  researchr = {https://researchr.org/publication/HazzanH08},
  cites = {0},
  citedby = {0},
  journal = {Journal of Systems and Software},
  volume = {81},
  number = {7},
  pages = {1248-1252},
}