@inproceedings{Heales00,
  title = {Factors affecting information system volatility},
  author = {Jon Heales},
  year = {2000},
  url = {http://portal.acm.org/citation.cfm?id=359640.359724},
  researchr = {https://researchr.org/publication/Heales00},
  cites = {0},
  citedby = {0},
  pages = {70-83},
  booktitle = {ICIS},
}