Ari Heiskanen, Mike Newman, Merja Eklin. Control, trust, power, and the dynamics of information system outsourcing relationships: A process study of contractual software development. J. Strategic Inf. Sys., 17(4):268-286, 2008. [doi]
@article{HeiskanenNE08,
title = {Control, trust, power, and the dynamics of information system outsourcing relationships: A process study of contractual software development},
author = {Ari Heiskanen and Mike Newman and Merja Eklin},
year = {2008},
doi = {10.1016/j.jsis.2008.10.001},
url = {http://dx.doi.org/10.1016/j.jsis.2008.10.001},
tags = {control systems},
researchr = {https://researchr.org/publication/HeiskanenNE08},
cites = {0},
citedby = {0},
journal = {J. Strategic Inf. Sys.},
volume = {17},
number = {4},
pages = {268-286},
}