Hede Helfrich. Human reliability from a social-psychological perspective. International Journal of Man-Machine Studies, 50(2):193-212, 1999. [doi]
@article{Helfrich99, title = {Human reliability from a social-psychological perspective}, author = {Hede Helfrich}, year = {1999}, doi = {10.1006/ijhc.1998.0237}, url = {http://dx.doi.org/10.1006/ijhc.1998.0237}, tags = {social, reliability}, researchr = {https://researchr.org/publication/Helfrich99}, cites = {0}, citedby = {0}, journal = {International Journal of Man-Machine Studies}, volume = {50}, number = {2}, pages = {193-212}, }