Stella Heras, Juan Ãngel GarcÃa-Pardo, Rafael Ramos-Garijo, Alberto Palomares, Vicente J. Botti, Miguel Rebollo, Vicente Julián. Multi-domain case-based module for customer support. Expert Syst. Appl., 36(3):6866-6873, 2009. [doi]
@article{HerasGRPBRJ09,
title = {Multi-domain case-based module for customer support},
author = {Stella Heras and Juan Ãngel GarcÃa-Pardo and Rafael Ramos-Garijo and Alberto Palomares and Vicente J. Botti and Miguel Rebollo and Vicente Julián},
year = {2009},
doi = {10.1016/j.eswa.2008.08.003},
url = {http://dx.doi.org/10.1016/j.eswa.2008.08.003},
tags = {rule-based},
researchr = {https://researchr.org/publication/HerasGRPBRJ09},
cites = {0},
citedby = {0},
journal = {Expert Syst. Appl.},
volume = {36},
number = {3},
pages = {6866-6873},
}