Dimensions of Business Processes Quality (QoBP) - researchr publication authors

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Mitra Heravizadeh, Jan Mendling, Michael Rosemann. Dimensions of Business Processes Quality (QoBP). In Danilo Ardagna, Massimo Mecella, Jian Yang, editors, Business Process Management Workshops, BPM 2008 International Workshops, Milano, Italy, September 1-4, 2008. Revised Papers. Volume 17 of Lecture Notes in Business Information Processing, pages 80-91, Springer, 2008. [doi]

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