Morten Hertzum. A usability test is not an interview. Interactions, 23(2):82-84, 2016. [doi]
@article{Hertzum16, title = {A usability test is not an interview}, author = {Morten Hertzum}, year = {2016}, doi = {10.1145/2875462}, url = {http://doi.acm.org/10.1145/2875462}, researchr = {https://researchr.org/publication/Hertzum16}, cites = {0}, citedby = {0}, journal = {Interactions}, volume = {23}, number = {2}, pages = {82-84}, }