An application of task analysis to the development of a generic office reference model - researchr publication authors

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Jill Hewitt, John Hobson, John Sapsford-Francis. An application of task analysis to the development of a generic office reference model. In Dan Diaper, David J. Gilmore, Gilbert Cockton, Brian Shackel, editors, Human-Computer Interaction, INTERACT 90, Proceedings of the IFIP TC13 Third Interantional Conference on Human-Computer Interaction, Cambridge, UK, 27-31 August, 1990. pages 265-269, North-Holland, 1990.

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