A multidisciplinary approach to improving the user experience: information development, test, and user experience design teams working together

Erin E. Heximer, Uliyana Markova, Lisa Wu, Justine Yoon. A multidisciplinary approach to improving the user experience: information development, test, and user experience design teams working together. In Kathy Haramundanis, Michael Priestley, editors, Proceedings of the 20st annual international conference on Documentation, SIGDOC 2002, Toronto, Ontario, Canada, October 20-23, 2002. pages 72-78, ACM, 2002. [doi]

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