Improving hmm-based extractive summarization for multi-domain contact center dialogues - researchr publication authors

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Ryuichiro Higashinaka, Yasuhiro Minami, Hitoshi Nishikawa, Kohji Dohsaka, Toyomi Meguro, Satoshi Kobashikawa, Hirokazu Masataki, Osamu Yoshioka, Satoshi Takahashi, Gen-ichiro Kikui. Improving hmm-based extractive summarization for multi-domain contact center dialogues. In Dilek Hakkani-Tür, Mari Ostendorf, editors, 2010 IEEE Spoken Language Technology Workshop, SLT 2010, Berkeley, California, USA, December 12-15, 2010. pages 61-66, IEEE, 2010. [doi]

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