David M. Hilbert, David F. Redmiles. Extracting usability information from user interface events. ACM Computing Surveys, 32(4):384-421, 2000. [doi]
@article{HilbertR00,
title = {Extracting usability information from user interface events},
author = {David M. Hilbert and David F. Redmiles},
year = {2000},
doi = {10.1145/371578.371593},
url = {http://doi.acm.org/10.1145/371578.371593},
researchr = {https://researchr.org/publication/HilbertR00},
cites = {0},
citedby = {0},
journal = {ACM Computing Surveys},
volume = {32},
number = {4},
pages = {384-421},
}