M. Hlynka, D. A. Stanford, W. H. Poon, T. Wang. Observing Queues Before Joining. Operations Research, 42(2):365-371, 1994. [doi]
@article{HlynkaSPW94,
title = {Observing Queues Before Joining},
author = {M. Hlynka and D. A. Stanford and W. H. Poon and T. Wang},
year = {1994},
doi = {10.1287/opre.42.2.365},
url = {http://dx.doi.org/10.1287/opre.42.2.365},
researchr = {https://researchr.org/publication/HlynkaSPW94},
cites = {0},
citedby = {0},
journal = {Operations Research},
volume = {42},
number = {2},
pages = {365-371},
}