Yi-Chun (Chad) Ho, Junjie Wu, Yong Tan. Disconfirmation Effect on Online Rating Behavior: A Structural Model. Information Systems Research, 28(3):626-642, 2017. [doi]
@article{HoWT17,
title = {Disconfirmation Effect on Online Rating Behavior: A Structural Model},
author = {Yi-Chun (Chad) Ho and Junjie Wu and Yong Tan},
year = {2017},
doi = {10.1287/isre.2017.0694},
url = {https://doi.org/10.1287/isre.2017.0694},
researchr = {https://researchr.org/publication/HoWT17},
cites = {0},
citedby = {0},
journal = {Information Systems Research},
volume = {28},
number = {3},
pages = {626-642},
}