E-Commerce Personalization and Real-Time Site Monitoring

Christoph Hoelscher, Horst Dietrich. E-Commerce Personalization and Real-Time Site Monitoring. In Clare-Marie Karat, Jan O. Blom, John Karat, editors, Designing Personalized User Experiences in eCommerce. Volume 5 of Human-Computer Interaction Series, pages 95-117, Kluwer, 2004. [doi]

Authors

Christoph Hoelscher

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Horst Dietrich

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