Specifying Usability Requirements for e-Government Portals: Processes and Target Groups as Key Criteria

Ute Holler, Maria A. Wimmer. Specifying Usability Requirements for e-Government Portals: Processes and Target Groups as Key Criteria. In Constantine Stephanidis, editor, Human-Computer Interaction: Universal Access in HCI: Inclusive Design in the Information Society, Proceedings of HCI International 2003 (the 10th International Conference on Human-Computer Interaction), HCI 2003, Crete, Greece, June 22-27, 2003, Volume 4. pages 975-979, Lawrence Erlbaum, 2003.

Authors

Ute Holler

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Maria A. Wimmer

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