Helena Holmström, Ola Henfridsson. Improving Packaged Software through Online Community Knowledge. Scandinavian J. Inf. Systems, 18(1):2, 2006. [doi]
@article{HolmstromH06,
title = {Improving Packaged Software through Online Community Knowledge},
author = {Helena Holmström and Ola Henfridsson},
year = {2006},
url = {http://www.e-sjis.org/journal/volumes/volume18/articles/SJIS 2018(1).book(HolmstromHenfridsson-18-1.pdf},
researchr = {https://researchr.org/publication/HolmstromH06},
cites = {0},
citedby = {0},
journal = {Scandinavian J. Inf. Systems},
volume = {18},
number = {1},
pages = {2},
}