Karen Holtzblatt, Hugh R. Beyer. Requirements Gathering: The Human Factors - Introduction to the Special Section. Communications of the ACM, 38(5):30-32, 1995.
@article{HoltzblattB95:0, title = {Requirements Gathering: The Human Factors - Introduction to the Special Section}, author = {Karen Holtzblatt and Hugh R. Beyer}, year = {1995}, tags = {human factors}, researchr = {https://researchr.org/publication/HoltzblattB95%3A0}, cites = {0}, citedby = {0}, journal = {Communications of the ACM}, volume = {38}, number = {5}, pages = {30-32}, }