Karen Holtzblatt, Hugh R. Beyer. Contextual techniques: handling the organization. In CHI 95 Conference Companion. pages 331, 1995. [doi]
@inproceedings{HoltzblattB95,
title = {Contextual techniques: handling the organization},
author = {Karen Holtzblatt and Hugh R. Beyer},
year = {1995},
doi = {10.1145/223355.223700},
url = {http://doi.acm.org/10.1145/223355.223700},
researchr = {https://researchr.org/publication/HoltzblattB95},
cites = {0},
citedby = {0},
pages = {331},
booktitle = {CHI 95 Conference Companion},
}