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Using Customers' Online Reviews to Identify and Classify Human Robot Interaction Failures in Domestic Robots

Shanee Honig, Alon Bartal, Tal Oron-Gilad. Using Customers' Online Reviews to Identify and Classify Human Robot Interaction Failures in Domestic Robots. In Tony Belpaeme, James Young, Hatice Gunes, Laurel D. Riek, editors, Companion of the 2020 ACM/IEEE International Conference on Human-Robot Interaction, HRI 2020, Cambridge, UK, March 23-26, 2020. pages 251-253, ACM, 2020. [doi]

Authors

Shanee Honig

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Alon Bartal

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Tal Oron-Gilad

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