Making use of business goals in usability evaluation: an experiment with novice evaluators

Kasper Hornbæk, Erik Frøkjær. Making use of business goals in usability evaluation: an experiment with novice evaluators. In Mary Czerwinski, Arnold M. Lund, Desney S. Tan, editors, Proceedings of the 2008 Conference on Human Factors in Computing Systems, CHI 2008, 2008, Florence, Italy, April 5-10, 2008. pages 903-912, ACM, 2008. [doi]

Authors

Kasper Hornbæk

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Erik Frøkjær

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