Cary Hower, Kaison Yen. Servability - A General Case for Availability. In David Morley, Jason G. Shane, Sue Felix, Bernard Domanski, John Boelens, Gordon R. Stauffer, Roberta S. Terkowitz, Tom Scoumperdis, H. Pat Artis, editors, Twelfth International Computer Measurement Group Conference, Las Vegas, NV, USA, December 8-12, 1986, Proceedings. pages 295-298, Computer Measurement Group, 1986.
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