Yen-Hao Hsieh, Soe-Tsyr Yuan, Ruei-Lin Kuo. A PSO-based intelligent service dispatching mechanism for customer expectation management. Expert Syst. Appl., 38(10):12128-12141, 2011. [doi]
@article{HsiehYK11,
title = {A PSO-based intelligent service dispatching mechanism for customer expectation management},
author = {Yen-Hao Hsieh and Soe-Tsyr Yuan and Ruei-Lin Kuo},
year = {2011},
doi = {10.1016/j.eswa.2011.03.007},
url = {http://dx.doi.org/10.1016/j.eswa.2011.03.007},
tags = {rule-based},
researchr = {https://researchr.org/publication/HsiehYK11},
cites = {0},
citedby = {0},
journal = {Expert Syst. Appl.},
volume = {38},
number = {10},
pages = {12128-12141},
}