Hanyang Hu, Cor-Paul Bezemer, Ahmed E. Hassan. Studying the consistency of star ratings and the complaints in 1 & 2-star user reviews for top free cross-platform Android and iOS apps. PeerJ PrePrints, 4, 2016. [doi]
@article{HuBH16,
title = {Studying the consistency of star ratings and the complaints in 1 & 2-star user reviews for top free cross-platform Android and iOS apps},
author = {Hanyang Hu and Cor-Paul Bezemer and Ahmed E. Hassan},
year = {2016},
doi = {10.7287/peerj.preprints.2589v1},
url = {http://dx.doi.org/10.7287/peerj.preprints.2589v1},
researchr = {https://researchr.org/publication/HuBH16},
cites = {0},
citedby = {0},
journal = {PeerJ PrePrints},
volume = {4},
}