Queuing System Optimization based on Customer Experience of Chinese Commercial Intelligent Bank Branches

Ying Hu, Junyuan Tian. Queuing System Optimization based on Customer Experience of Chinese Commercial Intelligent Bank Branches. In Proceedings of the 2019 3rd International Conference on Management Engineering, Software Engineering and Service Sciences, ICMSS 2019, Wuhan, China, January 12-14, 2019. pages 140-144, ACM, 2019. [doi]

Authors

Ying Hu

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Junyuan Tian

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