Predicting Complainers on Social Media: A Machine Learning Approach - researchr publication authors

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Yuheng Hu, Ali Tafti, David Gal. Predicting Complainers on Social Media: A Machine Learning Approach. In Jan Pries-Heje, Sudha Ram, Michael Rosemann, editors, Proceedings of the International Conference on Information Systems - Bridging the Internet of People, Data, and Things, ICIS 2018, San Francisco, CA, USA, December 13-16, 2018. Association for Information Systems, 2018. [doi]

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