Ling-Yao Huang, Wei-Lun Chang. Modeling Service Experience Optimism. In 19th Americas Conference on Information Systems, AMCIS 2013, Chicago, Illinois, USA, August 15-17, 2013. Association for Information Systems, 2013. [doi]
@inproceedings{HuangC13-20,
title = {Modeling Service Experience Optimism},
author = {Ling-Yao Huang and Wei-Lun Chang},
year = {2013},
url = {http://aisel.aisnet.org/amcis2013/ServiceSystems/RoundTablePresentations/2},
researchr = {https://researchr.org/publication/HuangC13-20},
cites = {0},
citedby = {0},
booktitle = {19th Americas Conference on Information Systems, AMCIS 2013, Chicago, Illinois, USA, August 15-17, 2013},
publisher = {Association for Information Systems},
}