Jiantao Huang, Yi-Ru Liou, Hsin-Hsi Chen. Enhancing Intent Detection in Customer Service with Social Media Data. In Jure Leskovec, Marko Grobelnik, Marc Najork, Jie Tang 0001, Leila Zia, editors, Companion of The Web Conference 2021, Virtual Event / Ljubljana, Slovenia, April 19-23, 2021. pages 274-275, ACM / IW3C2, 2021. [doi]
@inproceedings{HuangLC21,
title = {Enhancing Intent Detection in Customer Service with Social Media Data},
author = {Jiantao Huang and Yi-Ru Liou and Hsin-Hsi Chen},
year = {2021},
doi = {10.1145/3442442.3451377},
url = {https://doi.org/10.1145/3442442.3451377},
researchr = {https://researchr.org/publication/HuangLC21},
cites = {0},
citedby = {0},
pages = {274-275},
booktitle = {Companion of The Web Conference 2021, Virtual Event / Ljubljana, Slovenia, April 19-23, 2021},
editor = {Jure Leskovec and Marko Grobelnik and Marc Najork and Jie Tang 0001 and Leila Zia},
publisher = {ACM / IW3C2},
isbn = {978-1-4503-8313-4},
}