Zhengwei Huang, Huayuan Liu, Chen Duan, Jintao Min. Customer sentiment recognition in conversation based on bidirectional LSTM and self-attention mechanism. Journal of Intelligent and Fuzzy Systems, 46(2):4417-4428, February 2024. [doi]
@article{HuangLDM24,
title = {Customer sentiment recognition in conversation based on bidirectional LSTM and self-attention mechanism},
author = {Zhengwei Huang and Huayuan Liu and Chen Duan and Jintao Min},
year = {2024},
month = {February},
doi = {10.3233/jifs-224183},
url = {https://doi.org/10.3233/jifs-224183},
researchr = {https://researchr.org/publication/HuangLDM24},
cites = {0},
citedby = {0},
journal = {Journal of Intelligent and Fuzzy Systems},
volume = {46},
number = {2},
pages = {4417-4428},
}