Junfei Huang, Avishai Mandelbaum, Hanqin Zhang, Jiheng Zhang. Refined Models for Efficiency-Driven Queues with Applications to Delay Announcements and Staffing. Operations Research, 65(5):1380-1397, 2017. [doi]
@article{HuangMZZ17,
title = {Refined Models for Efficiency-Driven Queues with Applications to Delay Announcements and Staffing},
author = {Junfei Huang and Avishai Mandelbaum and Hanqin Zhang and Jiheng Zhang},
year = {2017},
doi = {10.1287/opre.2017.1619},
url = {https://doi.org/10.1287/opre.2017.1619},
researchr = {https://researchr.org/publication/HuangMZZ17},
cites = {0},
citedby = {0},
journal = {Operations Research},
volume = {65},
number = {5},
pages = {1380-1397},
}