Do Noisy Customer Reviews Discourage Platform Sellers? Empirical Analysis of an Online Solar Marketplace

Herbie Huang, Nur Sunar, Jayashankar M. Swaminathan, Rahul Roy. Do Noisy Customer Reviews Discourage Platform Sellers? Empirical Analysis of an Online Solar Marketplace. Manufacturing & Service Operations Management, 25(6):2195-2215, November 2023. [doi]

@article{HuangSSR23,
  title = {Do Noisy Customer Reviews Discourage Platform Sellers? Empirical Analysis of an Online Solar Marketplace},
  author = {Herbie Huang and Nur Sunar and Jayashankar M. Swaminathan and Rahul Roy},
  year = {2023},
  month = {November},
  doi = {10.1287/msom.2021.0104},
  url = {https://doi.org/10.1287/msom.2021.0104},
  researchr = {https://researchr.org/publication/HuangSSR23},
  cites = {0},
  citedby = {0},
  journal = {Manufacturing & Service Operations Management},
  volume = {25},
  number = {6},
  pages = {2195-2215},
}