Effective cancellation policy to reduce the negative impact of patient no-show

Y. Huang, P. Zuniga. Effective cancellation policy to reduce the negative impact of patient no-show. JORS, 65(5):605-615, 2014. [doi]

@article{HuangZ14-4,
  title = {Effective cancellation policy to reduce the negative impact of patient no-show},
  author = {Y. Huang and P. Zuniga},
  year = {2014},
  doi = {10.1057/jors.2013.1},
  url = {http://dx.doi.org/10.1057/jors.2013.1},
  researchr = {https://researchr.org/publication/HuangZ14-4},
  cites = {0},
  citedby = {0},
  journal = {JORS},
  volume = {65},
  number = {5},
  pages = {605-615},
}