Y. Huang, P. Zuniga. Effective cancellation policy to reduce the negative impact of patient no-show. JORS, 65(5):605-615, 2014. [doi]
@article{HuangZ14-4, title = {Effective cancellation policy to reduce the negative impact of patient no-show}, author = {Y. Huang and P. Zuniga}, year = {2014}, doi = {10.1057/jors.2013.1}, url = {http://dx.doi.org/10.1057/jors.2013.1}, researchr = {https://researchr.org/publication/HuangZ14-4}, cites = {0}, citedby = {0}, journal = {JORS}, volume = {65}, number = {5}, pages = {605-615}, }