John A. Hughes, Dave W. Randall, Dan Shapiro. From ethnographic record to system design. Computer Supported Cooperative Work, 1(3):123-141, 1992. [doi]
@article{HughesRS92-0,
title = {From ethnographic record to system design},
author = {John A. Hughes and Dave W. Randall and Dan Shapiro},
year = {1992},
doi = {10.1007/BF00752435},
url = {http://dx.doi.org/10.1007/BF00752435},
researchr = {https://researchr.org/publication/HughesRS92-0},
cites = {0},
citedby = {0},
journal = {Computer Supported Cooperative Work},
volume = {1},
number = {3},
pages = {123-141},
}