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Evaluating Web Site Support Capabilities in Sell-Side B2B Transaction Processes: A Longitudinal Study of Two Industries in New Zealand and Taiwan

Wei-Hsi Hung, Chia-An Tsai, Shin-Yuan Hung, Robert McQueen, Jau-Jeng Jou. Evaluating Web Site Support Capabilities in Sell-Side B2B Transaction Processes: A Longitudinal Study of Two Industries in New Zealand and Taiwan. JGIM, 19(1):51-79, 2011. [doi]

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