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Analysis and illustration of the practical impact of Artificial Intelligence and Intelligent Personal Assistants on business processes in small- and medium-sized service enterprises

Daniel Hüsson, Alexander Holland 0001, Madjid Fathi, Rocío Arteaga Sánchez. Analysis and illustration of the practical impact of Artificial Intelligence and Intelligent Personal Assistants on business processes in small- and medium-sized service enterprises. In 2021 IEEE International Conference on Systems, Man, and Cybernetics, SMC 2021, Melbourne, Australia, October 17-20, 2021. pages 3303-3310, IEEE, 2021. [doi]

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Daniel Hüsson

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Alexander Holland 0001

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Madjid Fathi

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Rocío Arteaga Sánchez

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