Ha Sung Hwang, Concetta M. Stewart. Instant Messaging Moves From the Home to the Office. In Mehdi Khosrow-Pour, editor, Encyclopedia of Information Science and Technology (5 Volumes). pages 1540-1544, Idea Group, 2005.
@incollection{HwangS05:4, title = {Instant Messaging Moves From the Home to the Office}, author = {Ha Sung Hwang and Concetta M. Stewart}, year = {2005}, researchr = {https://researchr.org/publication/HwangS05%3A4}, cites = {0}, citedby = {0}, pages = {1540-1544}, booktitle = {Encyclopedia of Information Science and Technology (5 Volumes)}, editor = {Mehdi Khosrow-Pour}, publisher = {Idea Group}, isbn = {1-59140-553-X}, }