Real-Time Monitoring of Silences in Contact Center Conversations

Digvijay Ingle, Ayush Kumar, Krishnachaitanya Gogineni, Jithendra Vepa. Real-Time Monitoring of Silences in Contact Center Conversations. In Hanseok Ko, John H. L. Hansen, editors, Interspeech 2022, 23rd Annual Conference of the International Speech Communication Association, Incheon, Korea, 18-22 September 2022. pages 1951-1952, ISCA, 2022. [doi]

@inproceedings{IngleKGV22,
  title = {Real-Time Monitoring of Silences in Contact Center Conversations},
  author = {Digvijay Ingle and Ayush Kumar and Krishnachaitanya Gogineni and Jithendra Vepa},
  year = {2022},
  url = {http://www.isca-speech.org/archive/interspeech_2022/ingle22_interspeech.html},
  researchr = {https://researchr.org/publication/IngleKGV22},
  cites = {0},
  citedby = {0},
  pages = {1951-1952},
  booktitle = {Interspeech 2022, 23rd Annual Conference of the International Speech Communication Association, Incheon, Korea, 18-22 September 2022},
  editor = {Hanseok Ko and John H. L. Hansen},
  publisher = {ISCA},
}