Jon Innes. Defining the user experience function: innovation through organizational design. Interactions, 14(3):36-37, 2007. [doi]
@article{Innes07,
title = {Defining the user experience function: innovation through organizational design},
author = {Jon Innes},
year = {2007},
doi = {10.1145/1242421.1242445},
url = {http://doi.acm.org/10.1145/1242421.1242445},
tags = {design},
researchr = {https://researchr.org/publication/Innes07},
cites = {0},
citedby = {0},
journal = {Interactions},
volume = {14},
number = {3},
pages = {36-37},
}