Applying a Conceptual Framework to Analyze Online Reputation of Tourism Destinations

Alessandro Inversini, Elena Marchiori, Christian Dedekind, Lorenzo Cantoni. Applying a Conceptual Framework to Analyze Online Reputation of Tourism Destinations. In Ulrike Gretzel, Rob Law, Matthias Fuchs, editors, Information and Communication Technologies in Tourism, ENTER 2010, Proceedings of the International Conference in Lugano, Switzerland, February 10-12, 2010. pages 321-332, Springer Vienna, 2010. [doi]

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