Hishamuddin Bin Ismail, Mohammad Fateh Ali Khan Panni. Factors Affecting Customer Retention Toward Internet Banking in Malaysia. JIKM, 8(1):35-43, 2009. [doi]
@article{IsmailP09,
title = {Factors Affecting Customer Retention Toward Internet Banking in Malaysia},
author = {Hishamuddin Bin Ismail and Mohammad Fateh Ali Khan Panni},
year = {2009},
doi = {10.1142/S021964920900218X},
url = {http://dx.doi.org/10.1142/S021964920900218X},
researchr = {https://researchr.org/publication/IsmailP09},
cites = {0},
citedby = {0},
journal = {JIKM},
volume = {8},
number = {1},
pages = {35-43},
}