Motoi Iwashita, Shinsuke Shimogawa, Ken Nishimatsu. Text Mining for Customer Enquiries in Telecommunication Services. In Juan D. Velásquez, Sebastián A. RÃos, Robert J. Howlett, Lakhmi C. Jain, editors, Knowledge-Based and Intelligent Information and Engineering Systems, 13th International Conference, KES 2009, Santiago, Chile, September 28-30, 2009, Proceedings, Part II. Volume 5712 of Lecture Notes in Computer Science, pages 228-235, Springer, 2009. [doi]
@inproceedings{IwashitaSN09,
title = {Text Mining for Customer Enquiries in Telecommunication Services},
author = {Motoi Iwashita and Shinsuke Shimogawa and Ken Nishimatsu},
year = {2009},
doi = {10.1007/978-3-642-04592-9_29},
url = {http://dx.doi.org/10.1007/978-3-642-04592-9_29},
researchr = {https://researchr.org/publication/IwashitaSN09},
cites = {0},
citedby = {0},
pages = {228-235},
booktitle = {Knowledge-Based and Intelligent Information and Engineering Systems, 13th International Conference, KES 2009, Santiago, Chile, September 28-30, 2009, Proceedings, Part II},
editor = {Juan D. Velásquez and Sebastián A. RÃos and Robert J. Howlett and Lakhmi C. Jain},
volume = {5712},
series = {Lecture Notes in Computer Science},
publisher = {Springer},
isbn = {978-3-642-04591-2},
}